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Frequently Asked Questions

Here are the answers to the most frequently asked questions

How does Co-Guard work?

Let's take an example. Do you want to monitor the price of a smartphone? Visit the website you are interested in monitoring. Open the specific product page. Copy the entire URL. Paste into Co-Guard, and you're ready to go. To monitor the prices of any e-commerce company, simply enter the specific URL for each product into Co-Guard. From then on, Co-Guard will keep you constantly updated about every single price variation.


Can I monitor prices on any website?

Yes, Co-Guard allows you to monitor prices on any website. The system has no linguistic or currency constraints and operates independently from the platform used to develop the website you wish to monitor. It is essential that the page with the price you wish to monitor can be accessed online via a specific URL.


How many product references can I monitor?

There is no limit to the number of products monitored by Co-Guard. The EVO version offers the possibility to monitor up to 50,000 URLs (e.g. 10,000 products on five different websites), but you can always request a customized version with an ad hoc quotation for the service..


How many websites can I monitor?

There is no limit to the number of sites that can be monitored. The only limit applies to the number of product references monitored.


Who is monitoring my site and my prices?

Under an agreement signed with our customers, we cannot declare who is using Co-Guard or who they are monitoring. We have customers that operate in various product sectors.


Is it also possible to monitor Amazon or eBay?

Yes, Co-Guard is also able to monitor marketplaces or auction websites.


Do I have to manually enter all the URLs of the products I wish to monitor?

No, thanks to the Automatching feature, which searches for all the products you wish to monitor the prices, all you have to do is provide a list of all the products and a list of the sites you wish to monitor. Using powerful and accurate web crawlers, we will configure Co-Guard with the initial data that allows you to begin monitoring online prices immediately. It will still be possible to modify the data manually at any time. You can always add new products and new websites to be monitored.


How can I integrate Co-Guard into my store, ERP or management software?

API documentation is available for maximum customization. Simply choose the version that best suits your needs.


What is the difference between Co-Guard and online price comparators?

Online price comparators are direct marketing tools with the sole objective of generating traffic toward advertisers' stores. As a result, the price monitoring activity of comparator tools is incomplete and inaccurate. Indeed, you can only see prices from e-commerce advertisers, which do not always correspond to the actual sale prices on the specific stores.


I have to respect fixed online prices. Why do I need Co-Guard?

Are you sure that a fixed price has been applied to all of the products in your catalog? In any case, Co-Guard can also be used to ensure that fixed prices are respected. There are always discount policies that allow fixed prices to be lowered. That is why it is still necessary to monitor your competitors.


Can Co-Guard also recognize discounted prices?

Yes, Co-Guard recognizes both the full price and the discounted price. In the case of promotions, the system shows two prices: the starting price (i.e. the strike-through price, e.g. €100.00) and the discounted price, which represents the final sale price.


Can Co-Guard be used to monitor prices on B2B sites?

The Co-Guard price monitoring system can also be used on B2B sites. In this case, a customized version of the service will be required, with an ad hoc quotation. Contact us and we will work together to analyze your requirements!


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